FAq

Where Is The QET?

We're located at 190 Princes’ Blvd, Toronto, ON M6K 3C3 on Downtown Toronto’s Exhibition Place Grounds. Check out the Ex Place info on how to get to the grounds by car, bike and public transit here.

What Do I Do If I Lost An Item At the QET?

For any lost items please contact shane.whitcroft@themrggroup.com with a description of your lost item and date of attendance.

Where Can I Find A List Of Upcoming Shows?

All QET events are updated online here. For on sale information & early access follow us on

Do You Have A Box Office At The Venue?

Yes, our Box Office is to the right of our venue main entrance on Prince’s Blvd. We open the Box Office 30 minutes before doors open and stay open until 15 minutes after the headliner is on stage.

Where Do I Pick Up My Tickets or Check In For Guest List At The Venue?

Collect your tickets or name for guest list will be at The QET Box Office to the right of our venue’s entrance, you will need your Photo ID and the credit card used for the purchase or pick up. The box office opens 30 minutes prior to doors on event nights.

HOW CAN I FIND INFORMATION ABOUT DOOR AND SHOW TIMES, OR SET TIMES FOR MY EVENT?

Your ticket agent (AdmitONE) will communicate door times with you directly, however we also aim to post these on our social media channels on the day of show! Follow us to stay in the loop:

Are Events At The QET General Admission Standing or Are There Reserved Seats?

The QET has the capacity to host shows with both GA floor ticketing or seated ticketing throughout the whole venue. Please check your specific show or event tickets for seating chart.

Is QET Accessible For People With Mobility Needs?

The QET can accommodate patrons with special mobility needs. Please note that accessible seating is located on the main floor only. The entire main floor is wheelchair accessible, including washrooms. Access to the upper level is by stairs only.
For reserved seated shows, there are accessible seats available for purchase on the main ticketing page. Accessible seating is marked on the seat map. Companion seats are complimentary.No accommodations necessary for general admission shows.
For questions, companion seats or further help please contact accessibility@themrggroup.com

Is There Parking Available?

There are several parking lots within walking distance from the theatre. The Exhibition Place Grounds have approximately 8,000 spots available. More info on parking on the Ex Place Grounds here. We suggest Lot 4 just behind the venue.

Can You Purchase Food At The QET?

Yes, we sell snacks and non-alcoholic and alcoholic beverages for purchase inside the venue.

Can I Bring My Own Food & or Drinks Inside The Venue?

No outside food or drinks are permitted inside The QET.

What Methods Of Payment Do You Accept?

The QET accepts all forms of payment. At this time we prefer Debit and Credit but also accept cash.

Do You Accept US Cash?

Yes! We accept US cash on par. No Exchange rate at this time.

Is There A Dress Code?

Shoes and shirts are necessary for entry. With that, we don’t have any restrictions as to what you can and cannot wear.

Do You Have a Coat Check?

Yes, coats and bags can be checked on the second floor of The QET. Coat check is available on a first come, first serve basis. Please note all bags will be searched by security upon entry. The QET is unable to store oversized bags or prohibited items.

Can I Bring My Camera or Video Camera In?

Personal point and shoot (Polaroids & disposable cameras included), iPhones or Smartphones are allowed to capture the event. However, professional audio or video recording is only permitted with prior approval through the Promoter and Act. This includes any External Flashes, Lenses, GoPro and Selfie Sticks.

For media outlets directly: If you’re looking for a media pass to photograph an event, please reach out to media@mrglive.com with your request in full detail.

Upon approval, the photography policy will be shared with you, as this will be specific for each event.

Can I Rent The QET For A Private or Corporate Event?

Absolutely! Please visit fill out our Event Request form here.

Do You Have A Gender Identity or Expression Policy?

There is a zero tolerance policy at The QET for any racist, homophobic, transphobic, ableist or any hateful behaviour. Anyone who is seen or reported violating this will be ejected from the venue without a refund and not welcomed back.

our Seating

Seated Layout

SEATING INFO

The QET has the capacity to host shows with both GA floor ticketing or seated ticketing throughout the whole venue. Please check your specific show or event tickets for layout. Please note the size of the chairs the width is 17” depth 18”.

ACCESSIBILITY SEATING

The QET can accommodate patrons with special mobility needs. Please note that accessible seating is located on the main floor only. The entire main floor is wheelchair accessible, including washrooms. Access to the upper level is by stairs only.

If the event is General Admission, patrons requesting accessible seating should purchase a General Admission ticket and the venue will be able to accommodate on the night of the event.

If the event is reserved seating, patrons requiring accessible seating should purchase the accessible seating marked on the seat map.

Please reach out to accessibility@themrggroup.com
for any special arrangements needed at the venue or if you require companion seating. 

Location

190 Princes’ Blvd Toronto, ON
M6K 3C3

The Queen Elizabeth Theatre is located on the grounds of the Exhibition Place. Transportation is available by public transit or by car with 8,000 parking spaces on-site.

Both TTC street car and GO Transit, commuter trains stop adjacent to the venue.

Use the TTC Trip Planner to map your route here.

Use the Go Transit Trip Planner to map your route here.